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This policy explains what data robohslot collects when you access the lobby, use your OVO or LinkAja wallet, or contact support — and exactly how we store, use, and protect it. Access and data handling depend on local law and are available where local law permits.
When you open an account with robohslot, certain information is collected so that your session works — your login credentials, the device you use to reach the lobby, and the wallet method you connect, whether that is OVO, LinkAja, or another supported local payment rail. We collect only what is necessary to run the account, process a transaction, and respond to a support request. Information you provide directly — such as the email address you register with and the wallet details you add — is stored in your account record. Technical signals, such as browser type and session identifiers, are collected automatically to keep the lobby session stable across page reloads and device switches. We do not sell your personal data to third parties. Where a service partner requires data to process a transaction — for example, when a wallet provider such as OVO needs to verify a transfer — we share only what that partner requires to complete that specific step. We do not pass your data to advertisers. Data is retained for as long as your account is active and for the period required under applicable regulation in eligible regions. If you close your account, we retain records only as long as required by local law. For questions about your specific data, reach the support team through the contact paths listed further down this page.
OVO wallet details are shared only with OVO's own processing layer to complete your transaction. No other party receives these details.
LinkAja transfer data follows the same rule — passed only to LinkAja for the transfer step, then isolated from any other data process.
Your registered email is used for login, account alerts and support replies. It is not shared with marketing lists.
Session tokens and device identifiers keep your lobby session stable. They expire when you log out or your session times out.
Not every service you reach from this site falls under the same data rules. Understanding what is inside and outside this policy helps you know who to contact when a question arises about a specific data point or transaction record.
Covered. Login credentials, session data, and device identifiers collected when you open the lobby or authenticate your account are governed by this policy. Raise account-access questions with robohslot support directly.
Partially covered. We record that a transaction was initiated and its status. The payment processing step itself is governed by the wallet provider — OVO or LinkAja — under their own privacy terms. Check their respective policies for processing-side data.
Covered. Game session data, lobby navigation and in-session choices are logged to your account record. Game content is supplied by studios such as Pragmatic Play and Spadegaming, but your session data stays within our account system.
Not covered. If you follow a link to an external site from any page on robohslot, that site's own privacy policy applies from that point. We do not control or receive data from third-party destinations.
You have real, actionable choices about the data we hold. The steps below are available to any account holder in an eligible region where local law permits these rights. None of these actions require you to close your account or stop accessing the lobby — they run alongside your normal account activity. To review what we hold, log in and open the account settings page. Your registered email, linked wallet details and recent session history are visible there. If a detail looks incorrect — a phone number, email address or wallet label — you can update it directly in the fields shown, or submit a correction request through the support channel listed below. We aim to action correction requests within the period stated in the acknowledgement we send you. For a formal data query — such as a request for a full record export or a deletion request — use the dedicated privacy contact path so the request is routed to the right team rather than a general support queue.
Log in, open account settings. Your email, linked wallet (OVO, LinkAja) and recent activity are shown there without needing to contact support.
Edit the relevant field directly in account settings, or raise a correction request via live chat. State the field and the correct value; the team will confirm once updated.
For record export or deletion requests, use the privacy contact email (listed in the support section below) rather than the general chat queue so it reaches the right team.
For questions specific to OVO or LinkAja transaction data, contact the wallet provider directly — that processing step sits within their own data system, not ours.
If your question is about this policy specifically — how your data is used, a correction request, or a formal data query — use one of the contact paths below. For general account or wallet questions, live chat is the quickest route. For formal data requests, the privacy email creates a paper trail we can reference.
Open the chat icon from the lobby or account settings page. Describe your data question and we will route it to the right team. Available from the robohslot site when logged in.
Send formal data requests — record export, deletion, correction — to the privacy contact address shown in your account settings under the Help section. We send an acknowledgement with a reference number.
Many data questions can be answered without contacting support. Log in, go to account settings, and check the data and privacy tab for the current state of your stored details and preferences.
We use a combination of technical and procedural controls to keep account data safe and this policy current. Below is how each area works in practice, so you know what is in place without us making claims we cannot evidence.
We use session cookies to keep you logged in across the lobby and to remember your last category view. These cookies do not track you across other websites. You can clear them from your browser settings; doing so will end your current session and require a fresh login.
Your account is protected by login credentials you set. We do not store your OVO or LinkAja PIN — those stay within the wallet provider's own system. If you notice an unrecognised login, use the account settings page to change your password and then contact live chat to flag it.
Active account data is retained while your account is open. If you request account closure, we retain only what applicable regulation in your eligible region requires, then delete the rest. The current retention period is stated in the acknowledgement sent when a closure request is processed.
When this policy changes, we update the version date shown at the top of this page and, for material changes, send a notice to your registered email. The current version is always the one shown here; check your account dashboard after login to see the version you last accepted.
These are the questions we receive most often about how robohslot handles data, what you can request, and where to go when something is unclear.
We collect your registered email, the device and browser type used at login, and the wallet details you link — such as your OVO or LinkAja account label. We collect only what is needed to run your account and process transactions. No additional data is gathered without a clear reason tied to your account.
Only where necessary to complete a transaction. If you pay via OVO or LinkAja, the wallet provider receives the details needed to process that transfer — nothing more. We do not sell account data or pass it to advertisers or unrelated third parties under any circumstance.
Log in and open your account settings page. Your registered email, linked wallet details and session history are visible there. For a full data record, submit a formal request via the privacy email shown in the Help section of your account settings.
Yes. Send a deletion request through the privacy email contact path found in account settings under Help. We will acknowledge the request with a reference number and process it subject to any retention requirements under applicable local law in your eligible region.
We use session cookies to keep the lobby stable and retain your last category view across page reloads. You can clear cookies from your browser settings at any time. Clearing them ends your current session and requires a fresh login, but does not affect your account data.
Your wallet transaction details are passed to the relevant provider — OVO or LinkAja — only to complete that specific transfer. We record the transaction status in your account. The processing-side data sits within the wallet provider's system, governed by their own privacy terms.